Shipping Policy – Women’s Jewellery Products
We are committed to delivering your jewellery safely and on time. Please read our shipping policy carefully to understand how orders are processed and shipped.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- In case of high order volume or unforeseen delays, processing time may be extended. Customers will be informed accordingly.
2. Shipping Time
- Standard delivery usually takes 4–8 business days depending on your location.
- Delivery timelines may vary due to factors such as courier delays, weather conditions, or remote locations.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Occasionally, free shipping offers may be available on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via email or SMS.
- You can use this information to track your order in real time.
5. Delivery Issues
- Please ensure that the shipping address and contact details provided are accurate.
- We are not responsible for delays or failed deliveries due to incorrect information.
- If a package is marked as delivered but not received, please contact the courier service first, then reach out to us.
6. Damaged or Lost Packages
- If your product arrives damaged, please report it within 48 hours of delivery with photos or videos as proof.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
7. International Shipping
- International shipping may be available depending on location.
- Delivery time may range from 7–15 business days.
- Customers are responsible for any custom duties or import taxes applicable in their country.
8. Contact for Support
For any shipping-related queries or concerns, please contact customer support at:
Raginigoyal52@gmail.com